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Basecamp 3 integration

Linking your Basecamp 3 projects with your Lucen Track account helps you track your to-dos, get comprehensive project stats and create reports.

🌟 This feature is included in the STARTER Plan and up

Account integrations are natively developed to connect seamlessly with some of the best productivity tools. The Basecamp 3 account integration follows the same procedures as the Basecamp 2 integration.

In this article, you'll learn how to:

  • link your Basecamp 3 account to Lucen Track;

  • link and import Basecamp 3 projects;

  • link and import your Basecamp 3 users;

  • register time on Basecamp 3 using to-dos comments.

Linking your Basecamp projects with your Lucen Track account helps you track your to-dos, get comprehensive project stats and create customizable reports.

Linking your Basecamp 3 account to Lucen Track

1) From the Integrations section of your account, go to the Basecamp 3 tab:

2) From here, you can see all the active and available integrations. Simply click on Link Basecamp 3 to this Account to start linking your Basecamp account to Timeneye. Please note that only Admins can link Basecamp 3 to your Lucen Track account:

Screenshot 2025-12-15 at 15.36.16

3) You will be asked to enter your Basecamp 3 credentials and to give Lucen Track permissions to access your Basecamp data. Just allow permission and you'll be ready to start!

4) You can now start managing your new Basecamp integration from the Integration Wizard. With this useful tool importing/linking users and projects from Basecamp is straight-simple: just follow the guide.

basecamp 3 manual mode

Linking and importing Basecamp 3 projects to Lucen Track

You can link your projects and become able to track time directly from Basecamp even after completing the Integration Wizard.

How to automatically import/link from Basecamp 3

First, you must link or import all your projects and users to Lucen Track.

The first option would be to use the Auto-import and Auto-link options: all your projects will be automatically imported and linked to Lucen Track. We recommend using this option when you mass import and link your projects simultaneously.

bascemp 3 sync

Every option triggers an Automation feature. To turn them on/off, simply click on the toggle. The options with no toggle are always active by default to guarantee a perfect sync between the platforms:

  • Import projects automatically: imports your Basecamp projects into your Lucen Track Workspace;

  • Link projects automatically: links your Basecamp projects to the Lucen Track ones with the same name;

  • Update projects information automatically: if you edit a project's name in Basecamp, it's updated in Lucen Track, too:

  • Archive projects automatically: if you archive a project in Basecamp, it's archived in Lucen Track, too. If you delete a project in Basecamp, it's archived in Lucen Track, as we never delete projects by default;

  • Import members automatically: Import your Basecamp team members into your Timeneye Workspace. The team members invited this way will receive an invitation email to Lucen Track.

  • Link members automatically: links your Basecamp team members to the Lucen Track ones with the same name.

In the same Automation panel, you can turn off and on the notifications, too.

How to manually import/link projects

Otherwise, you can import/link your project and users manually one by one in the Manage section of the integration.

Remember to select the same project for Lucen Track and Basecamp 3.

basecamp 3 manual mode-1

The project will be automatically added to your Linked Projects.

You can also import projects from Basecamp and add them to Lucen Track by selecting Import.

The imported project will be automatically added to your existing projects in Lucen Track - this means no time lost in switching from Lucen Track to Basecamp to manage your projects and to-dos.

Linking and importing your Basecamp users

To experience a complete integration between Basecamp and Lucen Track, you must link your Basecamp users with Lucen Track.

By doing this, your users can track time without leaving Basecamp, just commenting on their to-dos with the time needed to complete them.

You can do it using the Automation features for team members (see above.

Alternatively, click on the Team members button in Manage. Select the Basecamp user you want to link from the drop-down menu, and be sure to match it with the equivalent user in Lucen Track.

Is your Basecamp user new to Lucen Track? No worries, select Import and click the Send welcome email box to add him/her to Lucen Track.

Adding a little Timeneye button inside Basecamp 3

This feature is currently provided by our Lucen Track Widget for Google Chrome, the Lucen Track Widget for Firefox, and the Lucen Track Widget for Microsoft Edge. It adds a little button to start timers inside Basecamp.

You can download and install the Lucen Track widget for:

Once you've installed the Widget, access your Basecamp account: click on the little Lucen Track clock icon next to the task name to register time.

Basecamp 3

PRO tip:

Every completed to-do will be displayed as a suggested entry on Lucen Track's dashboard, allowing you to manually input the time spent on it or simply ignore it. This way, it's almost impossible to forget to track time!
Completed to-dos are synced to Lucen Track every 5/10 minutes.