Jira Software Integration

🌟 This feature is included in the STARTER Plan and up

In this article, you'll learn how to track time with the Lucen Track integration with Jira software.

This integration is powered by the Lucen Track Browser Widget and our native integration.

To connect this integration, you'll need:

1. The Lucen Track Browser widget

2. Your Lucen TrackTimeneye workspace;

3. To be both an owner of the Lucen Track Workspace and an administrator of your Jira software account

How To Track Time In Jira, With Lucen Track

1. Download and install the Lucen Track Browser Widget

2. Sync your Jira and Lucen Track accounts

3. Go to Jira and look for the Lucen Track Button

Step One: Download And Install The Lucen Track Browser Widget

Download and install the Lucen Track Browser widget. It’s available for Chrome, Firefox,

Microsoft Edge.

You can use your Lucen Track credentials to log in to the Widget. All you need are your Timeneye username and password.

Step Two: Sync Your Jira And Lucen Track Account

Leave the Lucen Track widget on the side for a moment to go to the Integrations section of your Lucen Track workspace.

Look for the Jira icon in the integrations list.

Here you can sync your Jira to Lucen Track for seamless integration.

Click the button to connect Jira and Lucen Track. You’ll be asked to grant permission for our integration to sync.

After you’ve done that, you’ll be able to

• Import any new Jira projects in Lucen Track automatically;

• Link any existing Jira projects with the Lucen Track ones;

• Link the users in your Jira account with your team members in Lucen Track.

The sync can be 100% automatic thanks to the Synchronization settings:

However, if you want more control over what you import from Jira, use the manual mode in the Manage section. This will allow you to handpick the project you want to import.

A similar process can be done for users. Please note: unlike other native integrations, the synchronization only links users, not imports them. That’s because Jira software allows users not to have an email address. This, unfortunately, is not compatible with how user invitation works in Lucen Track.

Step Three: Go To Jira To Track Time, With The Lucen Track Widget

Now, back to your Jira account. The Lucen Track Browser Widget will add a small icon to your Jira issues. Here's what it looks like in the Backlog view:

...and in a Board view:

Just click on the button to track time.

You can start tracking in the Register time dialog.

When you click on the Lucen Track button, you’ll see the Register time dialog, where you can select the Project and Phase.

Alternatively, clicking the Jira issue to expand will show a second Lucen Track panel. You can use this little panel to track time and see how many timers/entries you have tracked for that issue and the user who tracked them.